Policies & Information

Here is a list of mandatory safety standards followed by Hair Impact:

Proper sanitization of all tools, surfaces, and equipment before and after each customer.
Use of disposable towels and capes, or properly laundered and disinfected towels and capes for each customer.
Wearing of masks and gloves by barbers and customers.
Maintaining proper social distancing of at least 6 feet between customers.
Use of hand sanitizer and washing hands frequently.
Screening customers for COVID-19 symptoms and exposure before their appointment.
Limiting the number of customers in the shop at any given time to ensure adequate spacing.
Posting signs and communicating safety protocols to customers and staff.
Proper ventilation to ensure adequate air flow and reduce transmission risks.
Training all staff members on safety protocols and ensuring compliance at all times.

What is required of our clients?

Wear a mask at all times while inside the shop, except when instructed by the barber to remove it for a specific service.
Practice proper hygiene, including washing hands or using hand sanitizer before and after your appointment.
Arrive on time for your appointment to avoid overcrowding and ensure adequate spacing.
If you’re feeling ill or have been in contact with someone who has COVID-19, please reschedule your appointment for a later date.
Follow any additional safety protocols posted in the shop, such as one-way traffic flow, limited seating, or temperature checks.
Limit the amount of personal belongings you bring with you to the shop.
Pay using contactless methods such as credit cards or mobile payments to minimize the handling of cash.
Communicate any special requests or concerns you may have to your barber ahead of time to minimize the amount of time spent in the shop.
Be respectful of other customers and staff, and practice social distancing at all times.

Cancellation policy

We understand that sometimes, things come up and you may need to cancel or reschedule your appointment. However, we kindly request that you provide us with at least 5 hours’ notice if you need to cancel or reschedule your appointment. This allows us to accommodate other customers who may be waiting for an appointment.

If you cancel or reschedule with less than 5 hours’ notice, we may need to charge a cancellation fee. This fee will be equal to the cost of the service you had booked.

If you are running late for your appointment, please let us know as soon as possible. We will do our best to accommodate you, but if you are more than 15 minutes late, we may need to reschedule your appointment to ensure that our schedule remains on time.

Hair Impact

03 97940413

Hair Impact 11/131-147 Walker St,Dandenong VIC 3175